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Message: [QUOTE="Paxo, post: 208569, member: 9502"] You might have solved your problem by now but I had a different printer that said something similar. The school who owned the printer had taken it to an "expert" in a printer shop and they said there was nothing that could be done. I found a small piece of paper that was over a sensor and stopping it from printing. It was also printing black and dirty and the problem there was that the cartridge had been refilled too many times so the drum had gone. The school was pleased with not having to buy a new printer. [/QUOTE]