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Printer Drivers
Printing issues, is it the drivers
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[QUOTE="snowshed, post: 219066, member: 17349"] [SIZE=5]The question relates to 3 different printers:[/SIZE] 1 HL 3170CDW 2 HL3180CDW 3 DCP 2550DW (This number may not ber exactly right.) In general, the printers were all printing fine, but all have/had quit working. All 3 were driven by the generic driver that is installed by MS when you click the "Add a Printer" button in W10 settings. 4 computers are involved, 3 W10 Pro, 1 W10 Home. For printer #1, downloading and installing the correct printer software package solved the problem. For printers 2 & 3, it did not work. Printers 2 & 3 are set up for wireless, following the instructions during installation. Printers 2 & 3 do not belong to me, so easy access isn't physically possible. 2 questions to start: 1 When looking at the screens on the printer, what is the easiest way to know the printer is online. I'm going to see if there's manuals in PDF format. 2 What is the easiest way to chedk for updates for the printers? During the install, I got messages of the printer being offline, and Couldn't connect to the Brother serer. If you have any questions, please ask. I'll do the best I can to answer, with the understanding there may be a time lage for getting info for printers 2 & 3. Ken [/QUOTE]
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Printing issues, is it the drivers
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