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Printer Repair
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[QUOTE="ruffin, post: 209412, member: 9684"] Did u follow factory install instructions? Did you use factory install CD? Did u interrupt installation CD during install process? Was printer connected via USB before install or after install? Is your system 32 or 64 bit? Click Start -> Devices & Printers -> [U][COLOR=#ff0000]Right[/COLOR][/U] click any icon labeled HP 400 -> Select Remove Device Click Control Panel -> Programs & Features -> Uninstall any HP related applications listed here [COLOR=#ff0000]That is Uninstall and not "Delete"[/COLOR] [COLOR=#000000] Click My Computer -> C Drive ->Program Files Folder Delete any residual HP folders (Right Click any HP folder & select "Delete") Click My Computer -> C Drive ->Program Data Folder Delete any residual HP folder Follow Factory Install Instructions Remove USB cable Run Installation Cd (Careful not to interrupt) Connect USB cable Verify following: Click Start -> Devices & Printers You should now see HP400 icon with green check mark Do nothing but return to desktop Printer should now function normally Please answer all questions and advise Regards [/COLOR] [/QUOTE]
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Prior product installation failed to complete
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