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Message: [QUOTE="UpAndPrinting, post: 224447, member: 22349"] You might want to try this: Setting the printer to factory default while not connected to the computer. Uninstall software and drivers. Restart your computer. Download and install the latest drivers. Restart your computer and try again making sure your firewall/AV is disabled. It sounds like something wasn't setup correctly. You can also try a firmware update to the printer. But if you're using third-party ink cartridges, do not update the firmware. [/QUOTE]