Ricoh 301SPF not receiving faxes when in sleep mode

Jul 12, 2016
Hi there,

So i recently acquired a Ricoh 301SPF and know little to nothing about faxes/printers....

We only receive a few faxes a week, and it is not used for anything else other than faxes. It seems though it goes into a sleep mode and will not receive a fax. People who try to send us faxes say they just get a busy tone. I head over to the fax and press the blue sleep/power button and it cranks up out of sleep mode, press the on hook and its engaged. Wait about 1 minute and then try it again and it rings through. At this time faxes come through.

2 questions...

Firstly should it not receive a wake message when a phone call (fax) is coming in? or
Secondly how can i stop it from going into sleep mode so its always on thus always receiving??

Thanks in advanced.


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