Ricoh C5501 paper feed issue

Nov 4, 2018
Hi there,

we just got a Ricoh C 5501 (two years old) and after setting it up, we noticed, that every print out which should go to the finisher (SR3030) stops right away in the bridge unit before the finisher.
It seems that the finisher cannot grab the paper.
I tried another finisher and also another bridge unit from another printer, but still the same issue.

Does somebody has an idea???

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