Ricoh MP5054 - Error code SC865-01

Discussion in 'Printer Repair' started by jayeggs, Feb 26, 2018.

  1. jayeggs

    jayeggs

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    We have a Ricoh MP5054 at the office. We had a power outage and when the printer was turned back on, it reads Error code SC865-01. It looks like it is a hard drive error. Before paying the $600 service call, is there anything I can do?

    I've found instructions for similar printers to enter SP mode and format the drive. I cannot find a way into SP mode on this model.
     
    jayeggs, Feb 26, 2018
    #1
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  2. jayeggs

    Al Phillips

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    from the copy screen keypad, Reset 806182 Clear.
     
    Al Phillips, Mar 6, 2018
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