Ricoh SP 312 SNw won't scan to folder in color

Discussion in 'Ricoh' started by eqwalker, Aug 2, 2016.

  1. eqwalker

    eqwalker

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    Just purchased this printer. Even though it says that it will, I cannot get it to scan a color document in color to a folder. It always scans in B&W. I have read through the user manual and it states in the scanner setup on the printer to change the default in the menu of the scanner settings from B&W to color. It shows the scanner menu but not a page to change the default. I have even went to the web interface of the printer and you can set the file format (which I set to PDF) of both color and B&W but still when I scan a color document it always saves it in B&W. Has anyone had this issue? It is connected to my network via wireless, which is why I bought it, and functions fine on printing.
     
    eqwalker, Aug 2, 2016
    #1
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