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Message: [QUOTE="Henk, post: 224761, member: 22515"] I have an ideal color laser printer, but I recently experienced the message "paper jam in tray 1". * 100% sure there is no paper stuck anywhere! Naturally, I started using Google and read that the cause often has to do with dirt/dust on the "pickup roller" with the advice to clean it. . . . so I deliberately removed the part, cleaned it, but the error message keeps repeating, pffff! During a print job, the paper is simply no longer retracted into the printer! Does anyone have any advice on what I could try? [/QUOTE]