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Message: [QUOTE="ruffin, post: 212216, member: 9684"] Dont clean rubber rollers with alcohol. Hardens rubber. Be sure to use appropriate paper like 20 lb copy paper. Utilize paper of appropriate thickness and weight. See your printed manual for specifications. Fan you paper stack prior to placing in paper tray Do not over fill your paper tray Be sure paper is not curling at corners. See these videos: [MEDIA=youtube]MFdnLgqXDp0[/MEDIA] [MEDIA=youtube]-rdRfw9ocxE[/MEDIA] [MEDIA=youtube]LRPkiQGR0eI[/MEDIA] [MEDIA=youtube]usGgTqbiVn8[/MEDIA] [/QUOTE]