Reply to thread

Message: [QUOTE="GarryO, post: 220879, member: 18927"] I have a Canon Maxify MB5350 which has been working fine for years. A couple of days ago, when I tried to power off the printer, it started the normal process but "hung" and didn't shut down. The only solution I could come up with was to disconnect the power cord, which I did. When I re-started the following day, I got a message saying the printer wasn't shut down properly and to use the power button. The only action offered after this message is "OK". I selected that and powered off the printer, and then re-started it. Everything seemed OK for a couple of hours and then the message returned. It also periodically goes through some sort of self-check process and spits out a couple of sheets of paper. It doesn't matter how many times I shut the printer down properly and re-start it, I get the same thing happening. Does anyone know if there is any way I can clear this error? [/QUOTE]