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Message: [QUOTE="feedroller, post: 218992, member: 16752"] You might want to try factory resetting the printer and then making sure the update firmware is off going forward: Below is how to disable automatic firmware updates on your Brother printer so you can print without interruption. [B]Step 1:[/B] Select the tool icon on the printer display. [IMG alt="Brother Printer Display"]https://www.ldproducts.com/blog/wp-content/uploads/2019/06/brother-firmware-1-resized.jpg[/IMG] [B]Step 2:[/B] Select “All Settings” [IMG alt="Brother All Settings"]https://www.ldproducts.com/blog/wp-content/uploads/2019/06/brother-firmware-2-resized.jpg[/IMG] [B]Step 3:[/B] Select “Machine Info.” [IMG alt="Machine Info"]https://www.ldproducts.com/blog/wp-content/uploads/2019/06/brother-firmware-3-resized.jpg[/IMG] [B]Step 4:[/B] Select “Firmware Auto Check” [IMG alt="Firmware Auto Check"]https://www.ldproducts.com/blog/wp-content/uploads/2019/06/brother-firmware-4-resized.jpg[/IMG] [B]Step 5:[/B] Select “Off” to turn off updates" [IMG alt="Turn off updates"]https://www.ldproducts.com/blog/wp-content/uploads/2019/06/brother-firmware-5-resized.jpg[/IMG] [/QUOTE]