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Message: [QUOTE="ruffin, post: 209342, member: 9684"] Here is manual: [URL]https://files.support.epson.com/docid/cpd5/cpd51272.pdf[/URL] Follow pages 211 thru 214. Let us know how you make out Here is a video that will be similar to your model printer: [MEDIA=youtube]zg_lpml6sSs[/MEDIA] Believe this procedure will work for u: 1) Turn power button on 2) use arrow down key to go to "set up" click ok 3) Go to "maintenance " click ok 4) Go to "Replace cartridge " click ok 5) click on "start " gray button open cover ink cartridge is aligned for replacing of ink See this video as well: [MEDIA=youtube]wSZuF4zjLzA[/MEDIA] Regards [/QUOTE]