- Joined
- Mar 23, 2022
- Messages
- 1
I'm the owner of a Dell XPS laptop with a 4K high resolution screen with Windows 11.
I've tried to use the Lexmark Scan Center to scan documents through the flatbed scanner and via the Automatic Document Feeder on a Lexmark CX417de
Each time the Lexmark TWAIN driver provides a pop-up dialog during the scanning process the text in the pop-up window is extremely tiny.
I've tried resetting the text size and magnification via Windows 11 setting but this has no effect. Microsoft confirmed that this is not a Windows problem.
I've also had a long discussion with Lexmark Support who seem to recognise a problem with their TWAIN driver and have placed my Case on a list of bugs requiring development support.
This had a verbal caveat from LEXMARK to the the effect "don't expect a solution any time soon"
With increasing use of UHD screens, do any users have a possible solution to this problem that doesn't involve buying a different printer or investing in the VUESCAN scanning software (which seems to work well)?
I've tried to use the Lexmark Scan Center to scan documents through the flatbed scanner and via the Automatic Document Feeder on a Lexmark CX417de
Each time the Lexmark TWAIN driver provides a pop-up dialog during the scanning process the text in the pop-up window is extremely tiny.
I've tried resetting the text size and magnification via Windows 11 setting but this has no effect. Microsoft confirmed that this is not a Windows problem.
I've also had a long discussion with Lexmark Support who seem to recognise a problem with their TWAIN driver and have placed my Case on a list of bugs requiring development support.
This had a verbal caveat from LEXMARK to the the effect "don't expect a solution any time soon"
With increasing use of UHD screens, do any users have a possible solution to this problem that doesn't involve buying a different printer or investing in the VUESCAN scanning software (which seems to work well)?