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Message: [QUOTE="ruffin, post: 211934, member: 9684"] Please identify your operating system (Windows 7 or 8 or maybe 10 or MAC). No can not use fax/phone line to print. If Windows then follow this: Control panel -> Devices & Printers -> [U][COLOR=#ff0000]Right Click[/COLOR][/U] M2675 Icon -> Select "Remove Device" Do that for any other Samsung Icons (Important) Disconnect USB Cable & reconnect per instructions Reinstall Printer using Samsung Install CD. Follow printer manual and on-screen install Instructions carefully. Do not interrupt install process Confirm printer is installed as follows: Control Panel -> Devices & Printers You should see M2675 Icon with green check mark (Check Mark indicates Default Printer) If no Green Check Mark present then [U][COLOR=#ff0000]Right Click[/COLOR][/U] M2675 Icon and select "Make Default" Printer is now installed and ready to print Advise [/QUOTE]