Win XP can't "see" Brother DCP-165C

Discussion in 'Printer Discussion' started by harvest, Oct 25, 2012.

  1. harvest

    harvest

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    Location:
    Tasmania, Australia
    Trying to help a friend with a Brother DCP-165C connected to a computer with Windows XP. It used to work OK, but stopped and he has no idea why.
    I deleted the printer from his computer and re-installed using the latest online drivers and now the computer can't "see" the printer at all. Have gone through this procedure again several times, also using the original driver disk.
    I tried changing the data cable to a known "good" one, to no avail.
    I tried the printer on a computer I have with XP on it and it works perfectly.
    I have lent my friend a Canon printer I have and that works fine on his computer which proves that the USB system is working properly.
    Can anyone please suggest a solution to this problem, short of formatting his disk and starting over? Any help would be greatly appreciated.
     
    Last edited: Oct 25, 2012
    harvest, Oct 25, 2012
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  2. harvest

    iamth3l4w

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    Sounds like the drivers are all wrong thats all I can suggest. Tell him to upgrade to windows 7 lol
     
    iamth3l4w, Oct 25, 2012
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