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Message: [QUOTE="Andy Pelling, post: 231168, member: 28007"] Hi all, if there is anyone on here that has a Versalink C7120 (or other Versalink models) would you be kind enough to open the document feeder top cover and take a photo please. I had a small plastic rod break (a Xerox engineer call out was quoted at £678.00 !!!), I managed to glue the broken rod back together (I think there should have been a spring which seems to have dissapeared) so I have made up a spring. The feeder works but if I just want to place something on the scanning tray, when I press scan it tels me there is a jam in the feeder, so obviously something is not quite right. Can't seem to get any support from Xerox or diagram of how it should be nor spare parts. A photo of a similar one may help me fix it but also does anyone know if it is possible to get small spare parts like this. See attached photos. Thank you. [/QUOTE]