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XP-645
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[QUOTE="Barbara Thomas, post: 211040, member: 11014"] I did not explain lt very well. My husband receives regular documents which are sent to my printer. To set up this facility you need to set your email address in epson connect. It's the same email that is used for the Epson account and Epson connect. Although I set this all up for some unknown reason it does not show up in epsons system. Every time I try to put my email in to do this it tells me unknown password or wrong email address. Epson are puzzled about this and are investigating the problem. I have decided not to wait. The printer is being returned tomorrow to the retailer and they are replacing it as they are certain that it is a software problem on printer. They have advised that I do not go for another Epson as my details will still be in there system and I could still have the same problem. My feelings are that this could be a problem they have seen before. Thanks for your advice. Regards from Sunny Suffolk UK [/QUOTE]
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XP-645
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