Brother DCP 1512E - Can't use scanner

[jugigi]

Hi all, I have just bought that Brother DCP 1512E, installed drivers and complete suite, i can print but i cannot scan, i get error " Failed to connect to the device tw006".

I have tried all different versions of full software from Brothers website, different versions, for Win 11, Win 10, Win 7, but still having the same problem.
Tried every possible app, apps do see scanner as Twain an WIA, but nothing works. It starts and then i get failed message. Funny thing is that scanner works as copy machine without any problems. Windows see it as 1510 series printer, and scanner. Can you please help, i really dont know what else to do. I did all prechecks, checked running services, all prerequisites, but nothing, dead end.

 

[davidparker]

Hey, had the same issue with my DCP 1512E turned out it was a conflict with the TWAIN driver. I fixed it by uninstalling all Brother software completely (use their uninstall tool), then reinstalling only the latest full driver package for Win 10 (even if you're on 11). Also, make sure you're connecting via USB directly no hubs. After reinstall, I used Windows Fax and Scan and it worked. Hope this helps!

 

[jugigi]

Will try it right away with Windows10 version. But i think i tried that also. Does it still work with you?

 

[jugigi]

SOLUTION: Even if you are on Win11 first delete all drivers and software via Brother uninstall tools. Run RevoUninstaller to remove remains if some in registry. After that restart and install Win10 32bit version of software, restart. Uninstall software if you wish, and use any other free version NAPS2.

I figured out that since Win7 there were issues between 32 and 64 bit, this was an old trick i used before, so after long time i gave it a shot, and it works! Thx all, best wishes!