Canon MP640 doesn't recognize paper

Discussion in 'Printer Repair' started by highstream, Feb 21, 2011.

  1. highstream

    highstream

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    All of a sudden, my two-month old Canon Pixma MP640 is giving an 'out of paper' message for plain paper from the tray. There were about 10 pieces still in the tray at the time. I filled the tray and rebooted the printer, but no change. The printer clicks a few times like it's looking for paper, then gives the error message. A few minutes before this happened, I had replaced three cartridges and printed a one page duplex job successfully. No paper jam that I can see, and all settings look right. Any ideas? Thanks,

    Update: After posting, I noticed the lengthwise paper guide was set back at A4, tho I think it had been there all along and, in any case, some of the paper was pushed forward. Readjusting the guide to the 8.5 mark got the paper rolling correctly.
     
    Last edited: Feb 21, 2011
    highstream, Feb 21, 2011
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  2. highstream

    highstream

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    Further update: this (next) morning it didn't work again. Called Canon and they are sending a refurb replacement.
     
    highstream, Feb 21, 2011
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