CLX-6220 Jam in Exit Area

Discussion in 'Samsung' started by MagicTW, Sep 9, 2015.

  1. MagicTW

    MagicTW

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    We have a CLX-6220 with a consistent exit area jam. The paper continuously jams in the exit area only. Now, the symptoms of this are a consistent rhythmic clicking like a door is moving. I seem to remember this sound NOT being there except only once in the process of printing a page. The jam seems to fold the paper in the exit area and end up not being ejected. I have to lift the scanner/display level and then once inside I have to lift a black plastic guide to get at the paper. The paper will be stuck at the bottom row of grey rubber rollers next to a slot leading to the inside of the printer. Any idea what this is and what it may take to fix this particular problem. I would hate to see this enterprise class printer go to waste.
     
    MagicTW, Sep 9, 2015
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  2. MagicTW

    Smurph

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    I have the exact same problem, including the clicking noises.
    About 90% of prints jam in the exit area with the paper crumpled as you describe.
    It seems to be much worse when printing duplex or more than one page. I suspect it may be a problem with whichever part sends the paper to either the duplex unit or exit area, but I have been unable to identify it.
     
    Smurph, Dec 23, 2015
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  3. MagicTW

    jm259

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    Me too. Looks like a common issue with this device. Anyone found out what's going on ?
     
    jm259, Feb 3, 2016
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  4. MagicTW

    PeterSamsung

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    Hello MagicTW and others
    I have the same problem too, I already did a ssystem reset (all) but no result so far. Anyone knows if there is a solution?
     
    PeterSamsung, Sep 28, 2016
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  5. MagicTW

    Westsidefrog

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    Hi All, I have exactly the same problem since I send a file to print on both sides. I also reset all settings, tried b/w or color, cleaned the rollers and was so far not successful. Any news from your side?
     
    Westsidefrog, Oct 9, 2016
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  6. MagicTW

    Jamesw1518

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    I believe this is from a bent myler guide. essentially its a clear piece of plastic that help the paper make sharp turns, however when you pull the paper out the wrong way after a jam, then the guide bends and now the paper runs into it, you have to get it replaced.
     
    Jamesw1518, Jan 26, 2017
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  7. MagicTW

    Copyman

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    It is late for this answer, but somebody maybe will have the problem posted by MagicTW. The problem is due to a electromagnetic clutch which actuate the lift at exit. Under the core of solenoid it is a small piece of sponge which reduce the noise and keep the plate at a small distance from core . That sponge become sticky and work worse.
    Put a piece of thin plastic on the face of the core and a little piece of duck tape under the sponge. More than that, you can grease or change MEA GEAR REVERSE. That was enough for me.
    Sorry my english, I am not a native english speaker...
     
    Copyman, Aug 8, 2017
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  8. MagicTW

    Ian Hearnes

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    Hi Copyman... This sounds like a possible solution for me, thank you! How do I access the electromagnetic clutch. Do you have a photo please? Thank you, Ian
     
    Ian Hearnes, Oct 3, 2017
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