CLX-6220 Jam in Exit Area

Discussion in 'Samsung' started by MagicTW, Sep 9, 2015.

  1. MagicTW

    MagicTW

    Joined:
    Sep 9, 2015
    Messages:
    1
    Likes Received:
    0
    We have a CLX-6220 with a consistent exit area jam. The paper continuously jams in the exit area only. Now, the symptoms of this are a consistent rhythmic clicking like a door is moving. I seem to remember this sound NOT being there except only once in the process of printing a page. The jam seems to fold the paper in the exit area and end up not being ejected. I have to lift the scanner/display level and then once inside I have to lift a black plastic guide to get at the paper. The paper will be stuck at the bottom row of grey rubber rollers next to a slot leading to the inside of the printer. Any idea what this is and what it may take to fix this particular problem. I would hate to see this enterprise class printer go to waste.
     
    MagicTW, Sep 9, 2015
    #1
    1. Advertisements

  2. MagicTW

    Smurph

    Joined:
    Dec 23, 2015
    Messages:
    1
    Likes Received:
    0
    I have the exact same problem, including the clicking noises.
    About 90% of prints jam in the exit area with the paper crumpled as you describe.
    It seems to be much worse when printing duplex or more than one page. I suspect it may be a problem with whichever part sends the paper to either the duplex unit or exit area, but I have been unable to identify it.
     
    Smurph, Dec 23, 2015
    #2
    1. Advertisements

  3. MagicTW

    jm259

    Joined:
    Feb 3, 2016
    Messages:
    1
    Likes Received:
    0
    Me too. Looks like a common issue with this device. Anyone found out what's going on ?
     
    jm259, Feb 3, 2016
    #3
  4. MagicTW

    PeterSamsung

    Joined:
    Sep 28, 2016
    Messages:
    1
    Likes Received:
    0
    Hello MagicTW and others
    I have the same problem too, I already did a ssystem reset (all) but no result so far. Anyone knows if there is a solution?
     
    PeterSamsung, Sep 28, 2016
    #4
  5. MagicTW

    Westsidefrog

    Joined:
    Oct 9, 2016
    Messages:
    1
    Likes Received:
    0
    Hi All, I have exactly the same problem since I send a file to print on both sides. I also reset all settings, tried b/w or color, cleaned the rollers and was so far not successful. Any news from your side?
     
    Westsidefrog, Oct 9, 2016
    #5
  6. MagicTW

    Jamesw1518

    Joined:
    Jan 26, 2017
    Messages:
    47
    Likes Received:
    1
    I believe this is from a bent myler guide. essentially its a clear piece of plastic that help the paper make sharp turns, however when you pull the paper out the wrong way after a jam, then the guide bends and now the paper runs into it, you have to get it replaced.
     
    Jamesw1518, Jan 26, 2017
    #6
  7. MagicTW

    Copyman

    Joined:
    Aug 8, 2017
    Messages:
    1
    Likes Received:
    0
    It is late for this answer, but somebody maybe will have the problem posted by MagicTW. The problem is due to a electromagnetic clutch which actuate the lift at exit. Under the core of solenoid it is a small piece of sponge which reduce the noise and keep the plate at a small distance from core . That sponge become sticky and work worse.
    Put a piece of thin plastic on the face of the core and a little piece of duck tape under the sponge. More than that, you can grease or change MEA GEAR REVERSE. That was enough for me.
    Sorry my english, I am not a native english speaker...
     
    Copyman, Aug 8, 2017
    #7
    1. Advertisements

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads
  1. Mik

    Magicolor QMS 330 - Paper Jam on exit error?

    Mik, Mar 4, 2004, in forum: Printer Paper / Media
    Replies:
    3
    Views:
    531
    FutureChild
    Mar 5, 2004
  2. Agustus

    Area Selected as print area

    Agustus, Mar 30, 2006, in forum: Excel Printing
    Replies:
    2
    Views:
    865
    Agustus
    Apr 26, 2006
  3. A Petro

    Canon MG 6220 printer

    A Petro, Nov 15, 2011, in forum: Printer Problems
    Replies:
    1
    Views:
    3,028
    pepebuho@gmail.com
    Jun 30, 2013
  4. Missie

    Samsung CLX-4195fn paper jam exit

    Missie, Apr 12, 2016, in forum: Printer Repair
    Replies:
    0
    Views:
    279
    Missie
    Apr 12, 2016
  5. MIKE OFUYA
    Replies:
    0
    Views:
    210
    MIKE OFUYA
    Aug 12, 2016
  6. DM HItech

    M2876 ND Paper Jam in Fuser Unit

    DM HItech, Oct 5, 2016, in forum: Samsung
    Replies:
    1
    Views:
    1,017
    Jamesw1518
    Jan 26, 2017
  7. jhengis

    Printer text problems only in certain vertical area

    jhengis, Oct 22, 2016, in forum: Printer Discussion
    Replies:
    1
    Views:
    120
    jhengis
    Oct 22, 2016
  8. Navigator
    Replies:
    0
    Views:
    933
    Navigator
    Feb 26, 2017
Loading...