Hi, Just got this problem when i try to print the paper starts to move but then stops then i get the paper jam message,when i lift the lid i can see the paper has stopped just before the printhead with no jam or creases in it,this happens when i try to print a photo.If i then click on the maintance button in the menu and press the print status sheet it will print this without a problem,then if i try to print out a nozzle check it won't print it getting the paper jam message again.I have looked for any dust or paper particles but it looks pretty clean.
I have attached an image showing how far the paper gets to,hope this makes sense.
I have attached an image showing how far the paper gets to,hope this makes sense.