Epson SX44W colour wrong when printing but fine when photocopying

Discussion in 'Epson' started by hargread, Feb 20, 2018.

  1. hargread

    hargread

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    Hi,

    I did notice this problem a while ago but have ignored until now and suddenly I need to edit and print some photos.

    Whenever I use the scanner to photocopy anything the colours look good and quality has always been really good for what I need. But whenever I try to print an image the colours come out washed out or just plain wrong. For instance a picture of my niece with a pink headband is coming out predominantly green, no skin tones, no pink headband - I thought maybe the red cartridge was running low but photocopying the local pizza menu (something I had at hand) I get good reds, greens etc.

    I did wonder if it was a problem with the PC, I've tried numerous different options in the Epson print settings but none seem to make a difference and printing from an iPad the same problem occurs.

    Please any suggestions would be appreciated.

    Thank you!
     
    hargread, Feb 20, 2018
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  2. hargread

    hargread

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    So seemingly the correct term for this is a colour cast and looking at the epson pages I finally found this which makes me think 'cyan cast'

    https://www.epson.co.uk/viewcon/corporatesite/products/mainunits/faq/1366/10988

    I've found this site: http://www.colourcasts.20m.com/ which seems to try to help adjust the colour settings but I still don't understand why when I use the printer to perform a copy in isolation the colours are fine but why sending it an image, even one it scanned, or on a memory stick plugged into the printer results really bad prints.

    I will admit the cartridges are older than epson recommend on that page and are also not genuine and I would take those as acceptable reasons if copy didn't work perfectly.
     
    hargread, Feb 20, 2018
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  3. hargread

    ruffin

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    If photocopy presents good color, then application used to print image must be at fault.
    Reset your printer to factory defaults
    Print image using Windows Photo Viewer (assuming you have Windows & not Mac)
    Advise
     
    ruffin, Feb 20, 2018
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  4. hargread

    hargread

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    Thanks,

    I've been trying from publisher and GIMP. I'll try from the photo viewer later - yes I am on Windows.
     
    hargread, Feb 20, 2018
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