Epson XP 352 absolute rubbish

Oct 1, 2018
Just bought today as my trusty Canon died. The info said usb connection but the socket is a square type a (I think) how do I connect a usb stick? Secondly the duplex print is not there I have set the printer to print both sides and flip etc but it still prints on seperate pages.
Even reverts back to back sheet feeder instead of tray. I reallly wish I had gone for a Canon again.
Anyone help with my two moans please. Also the tray does not auto open when starting to print. as it is another room I have to A) go through and open the tray. B) manually feed pages to duplex when I find out how to do it. Avoid this printer.
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