- Joined
- Jan 31, 2014
- Messages
- 1
Hi All.
Just took delivery of this printer today, here in the UK. Nice machine, not so nice installer.
The installation hangs either at 16% or 24% completion when the item being processed is:
Executing Utility/KmInstCm.exe FONTS 'FS-C5150DN' '.' 'Utility/PostInst'
At this point all necessary drivers are installed and I can use the printer, but the monitor and management stuff hasn't been installed. I'm running Win 7 64bit.
Just tried installing it on my wife's laptop, same OS and although it paused for a few seconds at 24%, it passed through and completed the installation.
I've uninstalled the s/w, cleaned all Kyocera references out of the registry and tried again with firewall and AV disabled. No dice.
Kyocera could only suggest uninstalling and reinstalling - not very helpful.
Just tried the installer again, running it as administrator. This time it stopped at 16%. Grrrrrrr!
Anyone got any ideas?
Thanks guys.
KN
Just took delivery of this printer today, here in the UK. Nice machine, not so nice installer.
The installation hangs either at 16% or 24% completion when the item being processed is:
Executing Utility/KmInstCm.exe FONTS 'FS-C5150DN' '.' 'Utility/PostInst'
At this point all necessary drivers are installed and I can use the printer, but the monitor and management stuff hasn't been installed. I'm running Win 7 64bit.
Just tried installing it on my wife's laptop, same OS and although it paused for a few seconds at 24%, it passed through and completed the installation.
I've uninstalled the s/w, cleaned all Kyocera references out of the registry and tried again with firewall and AV disabled. No dice.
Kyocera could only suggest uninstalling and reinstalling - not very helpful.
Just tried the installer again, running it as administrator. This time it stopped at 16%. Grrrrrrr!
Anyone got any ideas?
Thanks guys.
KN
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