I have the above printer, only about 17 months old and has hardly been used. About 4-5months ago, the LCD display started to show just a square, I would switch off and leave it off for a while then it would be ok when powered back on, it now doesn't go away and the printer does not show connection. Brother support tried to help but all methods to reset failed, they said they could fix for a fee of £140 plus shipping to them, the printer only cost me £179, but seems a waste to throw it out.