HPphotosmart6520 print head fails to move

Discussion in 'Printer Repair' started by HPnovice], Nov 15, 2016.

  1. HPnovice]

    HPnovice]

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    The 6520 displays I need to change an ink cartridge but when I open the access lid the print head does not move to a position where I can remove the empty cartridge. I am unable to move it manually either with power on or after power disconnect and a wait of 5minutes
     
    HPnovice], Nov 15, 2016
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