HPphotosmart6520 print head fails to move

H

HPnovice]

Joined
Nov 15, 2016
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1
The 6520 displays I need to change an ink cartridge but when I open the access lid the print head does not move to a position where I can remove the empty cartridge. I am unable to move it manually either with power on or after power disconnect and a wait of 5minutes
 

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