- Joined
- Aug 16, 2025
- Messages
- 6
Hello all experts!
Expert level help desperately needed. My trusty Xerox 7845i is not feeling well...
Any idea or information where these magenta stains come from?
It seems that they only come when the paper comes from certain platforms/trays - but I’m not sure.
After that, the smudges recur but fade if I print in black and white.
Is there any magenta color spill or something somewhere?
I think the problem somehow started when I printed some heavier glossy paper (like 200 g/m2, SRA3 size) but not sure if it had anything to do with that.
Can I vacuum or clean something?
Will it help if I put in new toner cartridges and drums?
All help are welcome and needed!
BIG thank you in advance.
Expert level help desperately needed. My trusty Xerox 7845i is not feeling well...
Any idea or information where these magenta stains come from?
It seems that they only come when the paper comes from certain platforms/trays - but I’m not sure.
After that, the smudges recur but fade if I print in black and white.
Is there any magenta color spill or something somewhere?
I think the problem somehow started when I printed some heavier glossy paper (like 200 g/m2, SRA3 size) but not sure if it had anything to do with that.
Can I vacuum or clean something?
Will it help if I put in new toner cartridges and drums?
All help are welcome and needed!
BIG thank you in advance.