MX492 printer does not print black colour together with other colours

Discussion in 'Canon' started by MaZe, Apr 7, 2017.

  1. MaZe

    MaZe

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    Hi,
    My Canon Pixma MX492 printer prints colours with no problem, but it does not print black text in colour mode. Interestingly, it can print black text in black mode. The cartridges are fully refilled. Can anybody help me?
    Thanks, Martin
     
    MaZe, Apr 7, 2017
    #1
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  2. MaZe

    esteel

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    How about check if the black ink is empty?
     
    esteel, Jan 10, 2019
    #2
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