My Canon Selphy CP720 is giving the error "ink cassette is empty and must be replaced"

Discussion in 'Canon' started by Anders Wennerblom, Mar 3, 2015.

  1. Anders Wennerblom

    Anders Wennerblom

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    Hi
    I have tried for two days now to get my Canon Selphy CP720 to work. Canon Support can not help me, neither in Sweden nor USA.
    I am getting the error "ink cassette is empty and must be replaced", both from the computer and from a memory card. Anyone with a similar problem, that can give me a hint of what I can do? Or do I have to throw away this printer now?!
     
    Anders Wennerblom, Mar 3, 2015
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  2. Anders Wennerblom

    Rycky

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    I have a Selphy CP900. On the right hand side there is a cover where you slide out and slide in the new printer cassette. Each cassette is a dye sublimation set for printing a fixed number of prints. Every 36 prints you need a new cassette.
     
    Rycky, Sep 7, 2020
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