My 4650 suddenly stopped printing in color. Plenty of ink. Test page prints in color; copies pictures in color. I've shut down and re started; re-installed; restarted computer. Tried every place I can think of to find where it may be set to grayscale or black and can't find any. Suggestions?
OfficeJet4650 will not print in color
- Thread starter btswan
- Start date
- Joined
- Dec 7, 2016
- Messages
- 1,001
You dont indicate operating system. Assume windows.
Navigate as follows:
Control Panel -> Devices & Printers -> Right Click 4650 Icon -> Select Printing Preferences
Under Advanced Tab deselect or remove check mark from Black/Grayscale Box
You might also find it under Main Tab
Navigate as follows:
Control Panel -> Devices & Printers -> Right Click 4650 Icon -> Select Printing Preferences
Under Advanced Tab deselect or remove check mark from Black/Grayscale Box
You might also find it under Main Tab
Thanks for the information. I'm using Windows 10. I have already tried what you suggested. But, I tried again. All that comes up under Printing Preferences are 3 tabs (Layoout, Paper/Quality & Printing Shortcuts), none of which offer options to select or deselect grayscale, including under the Advanced buttons.
- Joined
- Dec 7, 2016
- Messages
- 1,001
Get latest HP driver for Win 10. Specify whether 32 or 64 bit. Get it here:
https://support.hp.com/us-en/driver...l-in-one-printer-series/5447930/model/5447931
Driver should be 6.5.3442.26
Be sure you download correct driver.
Before your install new driver, be sure you uninstall previous version. Navigate as follows:
Control Panel -> Devices & Printers -> Right Click 4650 Icon -> Select Remove Device
Do that for any other 4650 Icon showing
Now install new driver.
https://support.hp.com/us-en/driver...l-in-one-printer-series/5447930/model/5447931
Driver should be 6.5.3442.26
Be sure you download correct driver.
Before your install new driver, be sure you uninstall previous version. Navigate as follows:
Control Panel -> Devices & Printers -> Right Click 4650 Icon -> Select Remove Device
Do that for any other 4650 Icon showing
Now install new driver.
THANK YOU MR RUFFIN FROM FLORIDA. I've worked intermittently on this for 2 days to no avail. I suspected that I needed some sort of update, but you provided what I needed along with the instructions on how to do it. 30 minutes later, I am printing in color again. Thanks again for your time and your timely answers to my questions.