Password issue with HP Deskjet 2630

Nov 27, 2019
Hi there
My sister has bought an HP Deskjet 2630. She got the HP Smart App on her iPhone, but is having difficulty with a request for a password in the set up process. I tried to help her and said that it should be her wi-fi password from her ISP but it won't accept it. We tried the HP virtual assistant without success. Can anyone advise which password she needs and how to locate it/ create it?

Thanks so much

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