Samsung CLX-9352 scan to email issue

[CHRISd2]

Hello and thanks for looking,


I have a customer with the Samsung CLX-9352 – they are trying to scan large files to email but when they get the emails the files have been split into 3 parts, for instance……………


I ran the documents through all at once and didn’t even actually require to use the job build function. However, it broke the document up into 5 emails. 4 at 6GB and the final one at 1 GB.


Can anyone tell me how and what to change on the sync through or the machine to allow them a unlimited size, or even 20 meg.


I hope this makes sense,


Thanks again for looking



Chris.