Samsung Xpress C480w color streaks

Joined
Mar 8, 2022
Messages
4
Hello,
Suddenly, I get streaks when printing a page on a Samsung Xpress C480w. See attached file that I get with a scan on the same printer.
When I scan in colors, the colors are not visible. So, I scanned it in black & white.
I never encountered such a flaw before.
I launched the printer diagnostics, but no fault has been detected and the test page has the fault, as you can see.
The imaging unit was replaced about 2 weeks ago, and it works well.
Thank you for your ideas about this problem.
 
Joined
Mar 8, 2022
Messages
4
Hi, thank you for your answer.
It was not an original Samsung drum, but a compatible part : CLT-R406, which is the Samsung reference. As I said, when I scanned in colors, the colors are not visible. So, I scanned it in black & white. But I don't know how to attached this scan in my message.
 
Joined
Mar 4, 2022
Messages
27
could be a faulty drum unit being the issue that is causing the issue, it's 90% chance that it's the drum unit causing these issues. very hard as could be toner issue but very rare on these.
 
Joined
Mar 8, 2022
Messages
4
The magenta cartridge has been replaced very recently. As I have another Samsung Xpress C480w printer, I swapped the 2 magenta cartridges. But that didn't fix the fault. So, most probably, it comes from the imaging unit.
 
Joined
Mar 4, 2022
Messages
27
The magenta cartridge has been replaced very recently. As I have another Samsung Xpress C480w printer, I swapped the 2 magenta cartridges. But that didn't fix the fault. So, most probably, it comes from the imaging unit.
Does sounds its the drum unit ( imaging unit that is causing the issue)
 

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