Sharp MX-M363N is not printing but will scan to email


Joined
Jul 30, 2012
Messages
15
Hi Everyone,

I am using a Sharp MX-M363N MFP in my Domain environment. A couple of days ago it decided to stop printing, or our Windows Server (2003) decided to stop sending it print jobs.

Now whenever I attempt to print I see an error in the print queue -

6f762a.jpg


Whilst print jobs are not getting through to the printer it is able to send scans by email, and I am able to access the printers configuration page through a web page.

I have updated the driver to the newest one available from the Sharp website (http://www.sharpusa.com/CustomerSup...DocumentSystemsMFPsPrinters&model=MX-C311&amp) however this has not helped.

Any further suggestions on how to get this printer going will be greatly appreciated.

Kind Regards,

Davo
 
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