Sharp MX-M363N is not printing but will scan to email

Jul 30, 2012
Hi Everyone,

I am using a Sharp MX-M363N MFP in my Domain environment. A couple of days ago it decided to stop printing, or our Windows Server (2003) decided to stop sending it print jobs.

Now whenever I attempt to print I see an error in the print queue -


Whilst print jobs are not getting through to the printer it is able to send scans by email, and I am able to access the printers configuration page through a web page.

I have updated the driver to the newest one available from the Sharp website ( however this has not helped.

Any further suggestions on how to get this printer going will be greatly appreciated.

Kind Regards,


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