A common laser printer problem?

Joined
Nov 20, 2015
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I'm using a Samsung ML-2851 ND laser printer (http://www.samsung.com/us/support/owners/product/ML-2851ND). I bought it second hand and have recently replaced the toner cartridge. However, on alternate pages, often at the start of a printing run, it squashes the upper part of the page leaving several horizontal lines (see attached picture as an example).

Does anyone know how to solve this problem, or have I perhaps been sold a dud?

Thanks in advance for any help :)

Mike
 

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