Artisan 835

[History Gal]

We have had this printer for many years, still going strong! . However, I recently got a Mac Mini and even with the correct drivers, etc. I can't get the printer to print correctly. It does fine with a PC. It prints via wifi. It will print with the Mac, but part of the time the text is yellow rather than black. The same document can be sent to the PC and it will print just dandy. So I don't think it is an ink issue. The Mac sends the information but the print comes out messed up. Any ideas out there? I would appreciate any help you might give.

 

[davidparker]

Sounds like a classic Mac driver or color profile issue. Try completely uninstalling and reinstalling the latest drivers directly from the printer manufacturer for your specific macOS version. Also, check print settings for any odd color management options.

 

[History Gal]

Thank you for your response. I will try the uninstall and reinstall. Fingers crossed this works! I have been struggling with this for a month! I print a lot, so I have to email my files so I can print from a PC. I have always been a PC person, so this Mac business is troubling... Thanks again.