Black background

Discussion in 'Printer Discussion' started by apinel, Feb 11, 2011.

  1. apinel


    Feb 11, 2011
    Likes Received:
    When I copy or scan a document or photograph the output comes out with a black background. In fact, I tried copying and scanning a single white page and the output comes out entirely black (what a big wate of ink as well!).

    I have an HP J6480 All in One. The printer is about 2 years old. The printer does print normally so I know it has something to do with the copying and scanning only.

    Any suggestions?
    apinel, Feb 11, 2011
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