Brother 9340 CDW Paper Jam Error

Discussion in 'Printer Repair' started by Randy McNees, Oct 28, 2017.

  1. Randy McNees

    Randy McNees

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    I received an error that there was a paper jam in the paper tray area. I removed the tray and CAREFULLY inspected the area and there is no jam. I then removed the toner cartridges and found a jam on top of the paper transport belt. I carefully grabbed and removed the paper completely in tact. I then removed the transport belt and inspected for any other jams and found none. I opened the back door and inspected there and all seems clear however the Paper Jam Error persists.

    I am not new to clearing jams and generally if the machine is generating an error, there is probably a jam however I am unable to find the jam, and do not have any pages that are missing a small piece.

    Thoughts (other than throw the machine away)?
     
    Randy McNees, Oct 28, 2017
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  2. Randy McNees

    ruffin

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    Try unplugging printer from wall outlet for 5 minutes.
    Then restore power.
     
    ruffin, Oct 28, 2017
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