Brother MFC-6490CW paper jam - no paper.

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Jun 26, 2015
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1
Hi.

For a few weeks now my else so good printer have said that there is a paper jam, even though I have checked it up and down and even if there is no paper trays in it or anything. Does anybody know about a solution that could fix this problem, so that I don't have to buy a new printer? The support from Brother said that it could be a sensor that has gone - so of course if it is something electronically, I can probably not repair it. But if it is not and if there could be a software fix or other kind of fix - then maybe?
 

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