Brother MFC-7860DW suddenly stopped accepting instructions

Jul 15, 2018
The printer has worked perfectly for over three years but has suddenly stopped accepting any instructions. It was OK three days ago, but today when I tried to print, the files were not accepted, and simply added themselves to the queue. The computer - Windows 7 - still identifies the printer as its default, and I have been through the machine's menu but nothing there has made a difference. All functions - print, copy, scan - have simply stopped. It switches on and off OK, no error message comes up on the screen. And yes, I have tried switching on and off of both computer and printer. A few days ago, Windows downloaded some new upgrades, but the printer has worked since then.

Has anyone any ideas how I can fix things?

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