Brother MFC-9840CDW

Discussion in 'Brother' started by gorillamotors, Jun 24, 2020.

  1. gorillamotors

    gorillamotors

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    I've had my 9840 for about 8-9 years now with no problems until now. The status green lite doesn't lite up and I cannot print from my computer. The scanner and copier work fine. All cords are fine. USBs are fine. All drivers have been removed and reloaded. The computer recognizes it. When I send a file from the computer to the printer it accepts it without being stuck in que but does not print at all. Nothing. I was on hold about 3 hours the last couple days waiting for Brother tech support. Nothing from them.

    Any clues??
     
    gorillamotors, Jun 24, 2020
    #1
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