Brother MFC-J470dw will not print black from laptop but will from phone


Joined
Jan 2, 2021
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Changed all cartridges will Brother ink--now black will not print from the laptop but will from the phone (though not terribly dark). Have run the cleaning process many times; have reset the wireless connection. Will print colors. Will not print a copy placed on the screen. Will try to purchase a cleaning kit as a last ditch effort. All was fine before I changed the cartridge.
 
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