Brother MFC-J5910DW cannot detect ink cartridge

[Gianandrea]

Goor Morning sirs,

I'm new of this forum. I have a Brother MFC-J5910Dw ink jet printer that from 2-3 week give me an error "Cannot detect cartridge" in Y,C,M colors.
My suspect was ink cartridge sensor damaged, so i have ordered it on line and changed.
Big delusion when at the new start of printer i had same alarms.

Is there somebody that know how resolve this problem?

Thanks in advance.

 

[ruffin]

Do you use OEM Brother Ink cartridge and Ink?

 

[Gianandrea]

Do you use OEM Brother Ink cartridge and Ink?

Hi. I'm using compatible ink. Do you know the solution? Thanks in advance.

 

[Gianandrea]

Do you use OEM Brother Ink cartridge and Ink?

Compatible ink and rechargeable cartridges.

 

[ruffin]

Many of the printer manufacturers have disallowed use of compatible ink cartridges with their firmware updates. If you have received recent firmware update, doubt you will be able to utilize compatible cartridges & ink.

You can remove your cartridges and wrap them tightly in Plastic Wrap (so not to dry out) and then install Correct Brother ink cartridges.