Brothers will not print


Joined
Aug 13, 2019
Messages
2
Brothers Printer MFC-K497DW for home use. It's always worked very well.
Printer showed I needed to replace black and yellow ink. I replaced both with new Brothers Ink.
Not printing. Reason shows "stopped - one page".

Log Shows following errors,

E [13/Aug/2019:14:41:58 -0700] Brother_MFC_J497DW: File “/Library/Printers/Icons/Brother MFC_J497DW.icns” has insecure permissions (0100666/uid=0/gid=0).
E [13/Aug/2019:14:41:58 -0700] Brother_MFC_J497DW: File “/usr/libexec/cups/filter/cgpdftoraster” has insecure permissions (0100777/uid=0/gid=0).
E [13/Aug/2019:14:41:58 -0700] [Job 333] Unable to start filter "cgpdftoraster" - Undefined error: 0.
E [13/Aug/2019:14:41:58 -0700] [Job 333] Stopping job because the scheduler could not execute a filter.

Any suggestions. Thanks.
 
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Joined
Aug 13, 2019
Messages
2
I found the answer. It's works. :0)

Reset the printing system
If the issue continues, reset the printing system on your Mac. This removes all printers and scanners—including their print jobs and settings—from Printers & Scanners preferences.

  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. While holding down the Control key on your keyboard, click anywhere in the list of devices.
  3. Choose “Reset printing system” from the menu that appears:
macos-sierra-system-preferences-printers-scanners-reset-printing-system.png
 
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Joined
May 26, 2020
Messages
1
I got this same issue described above. I have a MFC-L3770CDW and Mac OS X Catalina 10.15.4. I tired the solution above, but it didn't work for me. Any suggestions?
 

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