Can not print multiple copies

Discussion in 'Printer Discussion' started by burts1, Sep 21, 2009.

  1. burts1

    burts1

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    We have a number of LBP3460 Canon printers that are on our network. We have a problem that when you want to print more than 1 copy ( of a document, email etc) will it only print out 1 copy. File > Printer > Number of copies > eg 5 copies. It will only print 1. If you go into the printer properties can change the number of copies to 5 then it will print 5 copies. But because you are changing the printer settings it will stay on the number you enter and you will have to change this setting every time.

    The printers are using either PCL 6 and PCL 5e and this problem occurs for both. The people that use these printer are not IT workers so they do not understand how it works to making it as easy as possble is a must. Any advice would be very helpful
     
    burts1, Sep 21, 2009
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