Canon IP4500 Output tray closed when its not.

Discussion in 'Canon' started by Canon, Nov 5, 2009.

  1. Canon

    Canon

    Joined:
    Nov 5, 2009
    Messages:
    1
    Likes Received:
    0
    Location:
    Waterfoot, Rossendale
    Hi there. I stumbled across this problem where my Canon IP4500 printer wouldnt print anything at all, when i came to print something out it was telling me: "Printer output tray is closed please open tray and printing will resume".

    This problem is caused by a broken piece of plastic which would normal press the micro-switch that is pressed when the output tray is open. To fix this follow my step by step guide.

    Step 1: You will need 3 tools for this job, Small eletrical screwdriver, wire cutters and eletrical tape or solderer.
    Step 2: See picture 2, One the side where the power switch is located, using a small electrical screwdriver, carefully lift and slide the small plastic panel into the middle of the printer. Place to one side.
    Step 3: See picture 3, As your looking down onto the top of the printer, where circled in picture 3 press and push away from the printer and that part of the silver casing will slightly come away.
    Step 4: See picture 4, Turn printer upside down, where circled in picture 4 you need to lift the plastic casing with a small electrical screwdriver and push away from the printer again the silver casing will come away and you will be able to carefully take the whole of that silver side away.
    Step 5: See picture 5, This bit is a little tricky now. Where circled in picture 5 get your screwdriver again and under the little plastic lip just above the paper feed button lift and bring forward (two handed job really)to release the two pins. Be very carefull this point not to break anything. Once that front panel comes forward carefully wiggle and lift up, do not pull. Then it will come away.
    Step 6: See picture 6, Your now looking at the back of that panel. Towards the bottom of the circuit board you will see two yellow wires going to a switch, (this is the important bit, this will make the printer think that the output tray is always open, thus solving the problem) cut, yes cut, both wires, remove plastic covering/shething exposing the wire. Join the two wires together, you can do with by either just twisting them together and taping up with electrical tape or solder it up, your choice.
    Step 7: Yes the final step guys n gals, time to put your printer back together, do this step by step guide in reverse.

    This 100% works on my printer and should work fine if you have the same problem.

    Lemme know what you think of this guide.

    Thanks
     

    Attached Files:

    Canon, Nov 5, 2009
    #1
    1. Advertisements

  2. Canon

    knockels

    Joined:
    Mar 24, 2010
    Messages:
    1
    Likes Received:
    0
    Worked for me too

    Had this exact same problem with our iP4500 and this seems to have fixed it: I've never tried anything like this before but it was all easy to follow. Thanks!
     
    knockels, Mar 25, 2010
    #2
    1. Advertisements

  3. Canon

    gordonwuk99

    Joined:
    Jul 15, 2010
    Messages:
    1
    Likes Received:
    0
    You are an absolute star! Thanks very much for posting this guide - saved us having to pay £70 to replace what Canon told us was a unrepairable printer!
     
    gordonwuk99, Jul 18, 2010
    #3
  4. Canon

    Jan

    Joined:
    Aug 10, 2010
    Messages:
    1
    Likes Received:
    0
    What an excellent guide. Fixed in no time. Thank you.
     
    Jan, Aug 10, 2010
    #4
  5. Canon

    hamed1364

    Joined:
    Sep 13, 2010
    Messages:
    1
    Likes Received:
    0
    Thanks a lot
    It worked for me.
    Photos help me the most.
    Thanks again MR "Canon".
     
    hamed1364, Sep 13, 2010
    #5
  6. Canon

    Big Troll

    Joined:
    Oct 8, 2010
    Messages:
    1
    Likes Received:
    0
    Thank you!

    Your solution worked perfectly, and I just wanted to thank you for such an excellent set of directions with pictures. You, sir, rock.
     
    Big Troll, Oct 8, 2010
    #6
  7. Canon

    rangerguy

    Joined:
    Oct 10, 2010
    Messages:
    1
    Likes Received:
    0
    Worked great here too

    Worked great here too. Thanks for posting!
     
    rangerguy, Oct 11, 2010
    #7
  8. Canon

    Curatio

    Joined:
    Oct 19, 2010
    Messages:
    1
    Likes Received:
    0
    I thought I would have to buy a new printer, but luckily I found this guide.

    Great step-by-step instructions, with helpful pictures. I don't think I would have been able to figure it out myself.

    Thanks for posting it!
     
    Curatio, Oct 19, 2010
    #8
  9. Canon

    matt

    Joined:
    Dec 16, 2010
    Messages:
    1
    Likes Received:
    0
    As the other posts say, this works perfectly.
    Thanks a lot as you've saved me a load of money buying a new printer.
    The pictures helped no end.
    Well done for being bothered to post this!
     
    matt, Dec 16, 2010
    #9
  10. Canon

    martop

    Joined:
    Dec 21, 2010
    Messages:
    1
    Likes Received:
    0
    Hi, Thank you so much for fix to this problem, I had the same problem due to door micro switch not being closed when the door was open, I was going to bypass the yellow wires but tested the swtich and it seems ok, its just not closing, my solution was to put a piece of cable sleeving over the arm of the switch, this makes the arm wider and so makes the switch close, for now it does. This switch is pretty cheap and flimsy so I intent to replace it with a decent one, problem is finding one small enough and modding it to work without changing the switch holder, I have a spare ip4500 that has the open door problem so I can experiment on that and post back here at a later date. This problem never happened with my ip 4300 so I guess Canon cheaped out on switches to save a few pennies.
     
    martop, Dec 21, 2010
    #10
  11. Canon

    weirford

    Joined:
    Dec 28, 2010
    Messages:
    1
    Likes Received:
    0
    Mike

    Magic instructions - fixed my printer very quickly. Cat jumped on output tray and broke it - will feed cat again now it is fixed.
     
    weirford, Dec 28, 2010
    #11
  12. Canon

    13chas

    Joined:
    Feb 27, 2011
    Messages:
    1
    Likes Received:
    0
    Thanks

    Must be a common problem. Had been looking for a new one. Thanks for saving my money. Very helpful post and pics although I would have thought your printer probs were caused by passive smoking jusdging by the ash. Only teasing - gave up 10 years ago but reminds me of my desk, car dashboard and backdoor step. :D
     
    13chas, Feb 27, 2011
    #12
  13. Canon

    spoonerism

    Joined:
    May 3, 2011
    Messages:
    1
    Likes Received:
    0
    thank you for taking the time to put this up. helped me enormously !

    cheers.
     
    spoonerism, May 3, 2011
    #13
  14. Canon

    shubuck

    Joined:
    Jun 14, 2011
    Messages:
    1
    Likes Received:
    0
    Top notch. Simple and effective. Thank you
     
    shubuck, Jun 18, 2011
    #14
  15. Canon

    naf

    Joined:
    Jul 7, 2011
    Messages:
    1
    Likes Received:
    0
    Thanks so much...

    Problem solved aswell...

    Thanks
     
    naf, Jul 7, 2011
    #15
  16. Canon

    bealie

    Joined:
    Jul 25, 2011
    Messages:
    1
    Likes Received:
    0
    £70 saved, thankyou so much
     
    bealie, Jul 25, 2011
    #16
  17. Canon

    DubScott

    Joined:
    Aug 16, 2011
    Messages:
    1
    Likes Received:
    0
    Hi and tank you very much !!!

    Yes, I still have an IP4500 and thanks to you, I can use it more time than expected :D
    Luckily I found this topic, thanks God. Awesome step-by-step guide ^^)
    Yes, you rock ;)
     
    DubScott, Aug 16, 2011
    #17
  18. Canon

    aoife

    Joined:
    Aug 6, 2011
    Messages:
    92
    Likes Received:
    0
    Location:
    Dublin
    Thanks for explaining so clearly.
     
    aoife, Aug 18, 2011
    #18
  19. Canon

    jasongander1173

    Joined:
    Sep 13, 2011
    Messages:
    1
    Likes Received:
    0
    cheers mate brilliant instructions saved me from buying a new printer cheers
     
    jasongander1173, Sep 13, 2011
    #19
  20. Canon

    john83

    Joined:
    May 6, 2011
    Messages:
    20
    Likes Received:
    0

    Thanks for posting!
     
    john83, Oct 15, 2011
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.