Canon Pixma mx490 crushes and jams paper

Jan 17, 2018
My Canon Pixma mx490 printer keeps crushing paper. It starts feeding and immediately gets pulled in unevenly, which causes it to jam. I cannot print or fax. When it jams, the display tells me that a paper is stuck and that I should clear it. When I do, it tells me to press OK and that it’s printing areport. Immediately afterwards, even with no paper inside, it starts beeping and telling me that again the paper is jammed! I have shaken it to see if anything is stuck inside, to no avail. So far no blog has offered a solution.

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