- Joined
- May 1, 2018
- Messages
- 2
Hi Forum Folke,
My canon pixma MX920 started refusing to print to photo paper. No recent changes to drivers or post-windows update or anything. When I drill down into the "Properties" for it, it lists only "Letter 8.5"x11" 22x28cm." There's no way to manually add another paper, at least not from there.
When I try to print photos, I select "print," and from there find the preferences... select photo printing, photo paper type and size, hogh-quality printing, apply... then back out to the "print" dialog, and hit "print,"... and out comes a sheet of 8 1/2 x 11 paper. Doesn't matter what combination of settings I enter, it just ignores the photo paper. And yes, the paper is loaded correctly, and the cassette is fully and correctly inserted into the printer.
Canon isn't much help with this... I'm still waiting for a reply from them; been waiting almost a week now... so here I am.
Any input gratefully accepted!!
My canon pixma MX920 started refusing to print to photo paper. No recent changes to drivers or post-windows update or anything. When I drill down into the "Properties" for it, it lists only "Letter 8.5"x11" 22x28cm." There's no way to manually add another paper, at least not from there.
When I try to print photos, I select "print," and from there find the preferences... select photo printing, photo paper type and size, hogh-quality printing, apply... then back out to the "print" dialog, and hit "print,"... and out comes a sheet of 8 1/2 x 11 paper. Doesn't matter what combination of settings I enter, it just ignores the photo paper. And yes, the paper is loaded correctly, and the cassette is fully and correctly inserted into the printer.
Canon isn't much help with this... I'm still waiting for a reply from them; been waiting almost a week now... so here I am.
Any input gratefully accepted!!