My Epson WF4640 is basically a boat anchor at this point. We're trying to run the office on little NX-620 series because the big machine is unusable. The only help I get from Epson is "clean the print heads".
I have extraneous lines of tiny dashes PRINTED on my documents. Sometimes they go all the way across the page, sometimes they are in the margins (both sides of the page). These are tiny dashes that are PRINTED - they are not smears or smudges. I have tried everything I can think of, Epson support is not helpful at all.
It does NOT appear that this is a computer problem - all computers on the internal net are affected. We tried making two-sided color COPIES using only the printer without a computer attached. Got one clean copy and then it started printing those tiny dashes on subsequent copies
Has anyone else experienced this? Can anyone shed any light on the problem? I would be most appreciative.
I have extraneous lines of tiny dashes PRINTED on my documents. Sometimes they go all the way across the page, sometimes they are in the margins (both sides of the page). These are tiny dashes that are PRINTED - they are not smears or smudges. I have tried everything I can think of, Epson support is not helpful at all.
It does NOT appear that this is a computer problem - all computers on the internal net are affected. We tried making two-sided color COPIES using only the printer without a computer attached. Got one clean copy and then it started printing those tiny dashes on subsequent copies
Has anyone else experienced this? Can anyone shed any light on the problem? I would be most appreciative.